MS just released this video bashing open source tech. There are some really amusing points about it. The testimonials describe how wonderful MS Office 2007 is – but MS wants you to buy the 2010 version. Guys, let’s not get ahead of ourselves. This is a word processor – for most people they just need a version of Notepad with grammar and spellcheck.1 This isn’t rocket science. I can’t imagine a business model that requires you to sell your software to your customers every 2-3 years – when the original package TEN YEARS AGO was good enough. Let alone a business model founded on a product that peaked ten years ago with XP. Seriously, the best thing about WinXP was that I never really noticed it. If I notice my OS, it’s because something is horribly horribly wrong.
The testimonials also include people who say their IT support costs soared with questions from users – and that people were used to their old MS interface. Increased support costs? Yeah, that can happen. People resistant to IT changes? Yeah, that happens too. But, the software is free, remember? Each and every license is several hundred dollars. And it needs to be effectively renewed every few years. How’s this for a new MS slogan: “Drink the kool-aid”
Several years ago I bought a pair of brand new Dell laptops with XP. Just before the warranty expired they started to go nutty, shipped them to Dell, Dell lost them, and Dell eventually replaced them – with new models that had Vista. My copies of MS Office 2000 I had bought with my original Dells refused to work with Vista. There was some “bug” that caused any MS Office component to take 10 minutes to load, operate super slowly, and crash. The fix? Oh, just buy 2003. No thank you.
I have used OpenOffice for the last several years and convinced many friends to do the same. I just cannot see spending several hundred dollars for a product the company looks at with an eye towards planned obsolescence.
No, MS, I’m not coming back. And, as soon as I can get Ubuntu to work on my computers and network, you can have my copies of XP as well.
- Some more than others. [↩]